Marc-Olivier MeunierMarc has spent the past few years putting oil on the fire of growth companies. He leads by example and puts a lot of emphasis on inclusion, constantly working to create a safe environment. A warm leader with a passion for memorable experiences and innovation.
Marc is available for contracting as a fractional Head of Customer Experience.
Find Marc on Linkedin
Reading Time: 3 minutes
A lot of trainer will say the same, one of the major problem when training adults is to connect with them and make them feel accepted so you can set a safe and efficient learning environment.
Here are some tricks and tips on how to setup this safe learning environment.
1 – Be early.
Reading Time: 6 minutes
Here is the map.
Iran is surrounded by several countries. Turkey, Iraq, Azerbaijan, Pakistan, Afghanistan, Turkmenistan, and across the golf, Saudi, the Emirates and a few other tiny ones.
Reading Time: < 1 minute
I have had some problem with my Tripit badge on the left of the screen. For some strange reason it wouldn’t load on my Google Chrome. It would load if I would open this page with Firefox or IE though. The weirdest thing is that after loading it from Firefox or IE, I could then load it with Chrome.
So I decided I would take a different approach and cache the badge somewhere.
Here is how to do it:
First get the URL of the javascript file of your badge.
Here is the code of my badge:
Reading Time: < 1 minuteThis summer I finished a partial rewrite of the FM (Fault Management) module of the NetAct OSS ADM3 Troubleshooting class.
I have been compiling lots of troubleshooting guides and troubleshooting techniques into this course and applied it to all the FM processes of a regional cluster.
It has now been tried several times and it seems people are liking it.
If you want to follow this course, contact your local NSN solution manager or go to the academy website if you’re an NSN internal and enroll for the course OS9033 (customers) or OS9034 (internals)