Reading Time: 4 minutesHi there, We recently had a chat about my business idea Soundpaste and I wanted to keep you updated on the progress. Overall Progress:I’ve moved from a promising idea with a working WordPress plugin to a significantly more validated business concept. These discussions have: State of the app Thanks for reading if you made it […]
Author: Marc Olivier Meunier
Marc has spent the past few years putting oil on the fire of growth companies. He leads by example and puts a lot of emphasis on inclusion, constantly working to create a safe environment. A warm leader with a passion for memorable experiences and innovation.
Marc is available for contracting as a fractional Head of Customer Experience.
Find Marc on Linkedin
Reading Time: 10 minutesThis is a guide to help Customer Experience leaders, COOs or CEOs looking for a customer support platform or looking to switch to a new one. Below you will see a number of criteria to assess against your needs and a Google Sheet you can reuse to calculate a score for each platform. A number […]
Reading Time: 5 minutesIntroduction Randonneuring is not just a sport; it’s a journey of endurance, discovery, and personal growth. It’s where the open road becomes a test of both body and mind. Pushing you beyond the limits of typical cycling. My journey into randonneuring began with a simple curiosity about long-distance riding. It quickly evolved into a passion […]
Categories
Battling the Culture Hangover
Reading Time: 3 minutesA Reflection on the Power of Cohesive Company Culture In an era where corporate culture is often relegated to buzzwords on a company brochure, I had the privilege of immersing myself in an environment where culture was lived and breathed daily. At Smartly.io, a company unabashedly obsessed with cultivating a strong, cohesive culture, I experienced […]