Marc-Olivier MeunierReading Time: 13 minutesThere are many aspects to consider when moving to a full blown 24/7 support setup. If you are starting from a regular 9am-5pm and you want to extend the hours to cover more time zones, that’s probably a separate exercise. Below, we are going to talk about moving from 24/5 to 24/7. When you are […]
Reading Time: 3 minutesI am Marc Olivier Meunier, a Customer Engagement Leader. I am Marc Olivier Meunier. A customer engagement leader. My professional career spans over 20 years in both large corporations and startups. I’ve had success pouring oil on the fire of the advertisement technology company Smartly.io, before dabbling in consulting. First at Eficode, a DevOps consulting […]
Reading Time: 12 minutesPréambule, aller à la ligne de départ Tout commence avec la descente vers la ligne de départ. Jeudi 16 Juin, nous remplissons notre camping car de victuailles. Nous nous dirigeons vers le port de Vuosaari pour prendre le ferry Finnlines en direction de Travemunde en Allemagne. 30 heures de traversée et 1400km plus loin, nous […]
Reading Time: 5 minutesI’m preparing for my ultimate goal of completing Paris-Brest-Paris 2023. But I don’t want to just get there and wing it. 2022 will be another training season for PBP. I will need to complete a least one BRM which can be either one of the following 200km 300km 400km 600km 1000km I will most likely […]